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Banff Trail Riders - Store

Establishment, clothing store and travel agency at 132 Banff Avenue, Banff, AB T1L 1C1, Canada. Here you will find detailed information about Banff Trail Riders - Store: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contacts

Categories:
Establishment   Clothing store   Travel agency  

Address:
132 Banff Avenue
Banff
Alberta T1L 1C1
Canada
Get directions

Phone:
+1 403-762-4551

Website:
horseback.com

Opening hours

Sunday 10:30am — 04:00pm
Monday 10:30am — 04:00pm
Tuesday 10:30am — 04:00pm
Wednesday 10:30am — 04:00pm
Thursday 10:30am — 04:00pm
Friday 10:30am — 04:00pm
Saturday 10:30am — 04:00pm

Rating

1 /5

Based on 1 reviews

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Photos

Banff Trail Riders - Store

Reviews of Banff Trail Riders - Store

  •  
    Ryan Harris Added 2017-10-17
    ★ ☆ ☆ ☆ ☆
    We took a corporate retreat to Banff. We (a group of 12'people) booked a "Cowboy Cookout" which was to be a horse back ride to a BBQ. The excursion was an entire evening event. We prepaid $1,800 ($150 x 12 people). The event began at 5pm. We were supposed to be 15 minutes early. We checked in at 4:52 pm. We were told the cutoff was 4:45 and we were refused to go on the excursion. When we asked what we missed they said "a weigh in" and "signing the waiver" - which was a one page document sitting on the counter. Remember this was a prepaid event. We literally watched another group saddle up on our horses and trot out of the stable. We were denied a horseback ride and the dinner we had pre paid $150 per person for. Rather than making any accommodations whatsoever they said they have a strict no refund policy and we could go pound sand.

    Kelsey and her "manager" Katie were unapologetic, rude, dismissive, and when I told her I would pursue getting my $1,800 back, she said "good luck with that." This company is all about money with no interest whatsoever for the customer. Because we were visiting for the States and leaving Banff, they were happy to steal $1,800 despite providing nothing in return. We even offered to walk to the cookout on the horse trail, they refused.

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About horseback.com

Banff Horseback Rides & Vacations | Banff Trail Riders
Discover how a Banff horseback ride will take you to places most travellers never experience. We offer trail riding, pack trips and winter sleigh rides.

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Today's weather in Banff

22:00 7 ℃ 1018 hPa 41 % 1 m/s

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